Everything You Need to Know About Samsung Galaxy Note 7 and Samsung Gear VR


Samsung Galaxy Note 7 recall: What you need to do now

The Note 7 should have gone on sale on 2 September, but Samsung instead took the decision to halt sales when faced with a battery cell issue, and began offering to replace handsets that had already shipped to customers.

According to an official statement from Samsung, “there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.”

A company statement on the Samsung Korea site appears to suggest this delay will push back the on sale date by a couple of weeks, and the latest reports suggest the Note 7 will be shipping once again in early October (Samsung will be replacing Note 7 handsets in the UK from 19 September).

We’ve seen reports of faulty Note 7s setting fire and causing serious damage to their owner’s belongings – for example, one faulty model destroyed its owner’s Jeep when it set alight inside it:

Note 7 Jeep fire

Here’s another Galaxy Note 7 that appears to have got a little warm:

Note 7 exploding

Samsung Electronics USA’s president has offered an apology, and urges customers to have their Note 7 handsets replaced no later than Wednesday 21 September.

If you own and are using a Note 7, it’s important that you take steps to get it replaced rather than continue to use it. Despite rumours to the contrary, Samsung will NOT remotely disable affected phones that are not returned. In Korea, it will reportedly roll out an update that prevents the phone from charging above 60 percent in an effort to prevent affected devices exploding.

The company has also now confirmed that replaced phones will get a green rather than white battery indicator, which is actually a pretty good idea as it will help customers buying secondhand to work out whether or not their model is a safety hazard.

Samsung has said it will begin replacing faulty Note 7 handsets from 19 September in the UK. It said mobile operators will be contacting customers to arrange the replacement, but that you can also contact Samsung directly on 0330 7261000.

Note 7 UK release date, Note 7 UK price: When is the Note 7 coming out?

Note 7 UK release date: 2 September 2016

Note 7 UK price: £749 (TBC)

Samsung confirmed the new Galaxy Note 7 at an Unpacked event on 2 August 2016. The new Note 7 will be available to pre-order from 16 August, and those who pre-order from select retailers (including Carphone Warehouse, Vodafone and Three) before 28 August will get a free Samsung Gear VR headset. Those who pre-order will receive the Note 7 early on 30 August, but for everyone else the Note 7 will go on sale in the UK on 2 September.

If you wish to buy the Samsung Galaxy Note 7 SIM-free Mobile Fun is listing it for pre-order at £749 ever since the launch event. Carphone Warehouse is now offering it SIM-free at £699.

giffgaff has already confirmed it will be stocking the new Note 7 in Blue Coral and Black Onyx from 1 September. It will be available to buy online or out-right, or in monthly instalments over six-, 12- or 24 months. Vodafone and O2 have also confirmed the Note 7 will be available to pre-order through their online sites and in store on 16 August.

The Silver Titanium version of the Note 7 will not be available at launch but will be coming soon. Blue Coral, Gold Platinum and Black Onyx will all be available at launch. Also see: Best smartphones 2016

Samsung Galaxy Note 7: Podcast discussion

Note 7 specification

The Note 7 spec was almost entirely leaked before launch, but we can now confirm the following specifications:

• Octa-core (2.3GHz Quad + 1.6GHz Quad) 64-bit, 14nm processor
• 64GB UFS 2.0 storage
• MicroSD support up to 256GB
• 5.7in dual-edge Quad-HD (2560×1440, 518ppi) SuperAMOLED display with Gorilla Glass 5
• Enhanced water-resistant S Pen
• Android 6.0.1 Marshmallow
• Dual Pixel 12Mp rear camera with OIS and f/1.7 aperture
• 5Mp f/1.7 selfie camera
• LTE Cat.9 4G
• Dual-band 802.11a/b/g/n/ac Wi-Fi with MIMO
• Bluetooth 4.2 LE
• GPS, GLONASS, Beidou
• Fingerprint sensor
• Iris scanner
• Barometer, Gyro, Geomagnetic, Hall, HRM, Proximity, RGB Light sensors
• 3,500mAh non-removable battery
• Fast charging for both wired and wireless (WPC/PMA)
• 73.9×7.9×153.5mm
• 169g

Note 7 specifications

An upgraded version of the Galaxy Note 7 running 6GB of RAM and 128GB of storage is allegedly coming to China – but only China. This is said to be to help Samsung compete in the ongoing memory wars in China, where several 6GB RAM phones have been unveiled, and an 8GB RAM phone is coming soon from LeEco. If true, the monster Note 7 is expected to cost between $900- and $1000.

Samsung Galaxy Note 7 live blog: Samsung Galaxy Note 7 launch as it happened

Note 7 new features: Note 5 vs Note 7 – what’s the difference between Note 5 and Note 7?

Given that the UK hasn’t seen a Galaxy Note since the Note 4, the Galaxy Note 7 comes as a very welcome update. As always from Samsung, we can expect a big boost in performance: the company says the Note 7 is 31 percent faster than the Note 5 in general processing power, while its GPU is 58 percent more capable. A higher-capacity 3,500mAh battery (up from 3,000mAh) is therefore very welcome!

Key changes in the new Note 7 over the US-only Note 5 include the dual-edge screen with built-in HDR support, faster 4G connectivity (now Cat.9), a faster octa-core processor, meaty graphics with the Vulcan API and the addition of IP68 dust- and water protection. Samsung fans will also be pleased to know the company has reinstated the microSD slot, but even as standard the Note 7 offers more internal storage: 64GB up from 32GB.

There’s a brand-new iris scanner for extra-secure logins, and an enhanced water-resistant S Pen with a smaller 0.7mm tip and improved pressure sensitivity that lets you create sharable GIFs, supports new Air Commands and works with a awesome new Samsung Notes app. It even works when the screen is switched off.

Samsung has also swapped Micro-USB for reversible USB-C, and the cameras have also been upgraded (the Note 7 now features the same camera as the Galaxy S7) – but we’ll have to wait and see whether in real-life situations the Note 7 performs better with its 12Mp Dual Pixel f/1.7 camera than the Note 5’s 16Mp f/1.9 camera. Also see: Best Samsung phones 2016: What is the difference between Galaxy Note, Galaxy S, Galaxy A and Galaxy J?


Note 5 vs Note 7

Samsung Galaxy Note 7 in pictures

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What happened to the Galaxy Note 6?

Samsung is thought to have skipped the Galaxy Note 6 in order to bring the naming of its flagship phablet in line with that of its flagship smartphone family, the S series. Since it announced the Galaxy S7 and S7 Edge earlier this year, it makes sense that it would also bring out the Note 7 in 2016. Samsung has copied more than the name, however. Having dropped the Edge+ model from its S series, the new Note 7 features a dual-edge screen.

New Gear VR announced alongside new Note 7

A new Gear VR VR headset has also been announced alongside the new Note 7, which comes in a new blue-black colour with a USB-C port (as well as Micro-USB). It measures 207.8×122.5×98.6mm and has a 101-degree field of view. As shown in the below render it retains the Gear VR, Oculus and Samsung branding.

Note 7 & Gear VR