The backups are automatic, but unfortunately they don’t always go to plan. If you’ve seen ‘the last backup could not be completed’ error pop up, there are a few ways to fix it. Read on to find out. iCloud backups are a safety net for when things go wrong.
Also see: How to set up iCloud.
How to fix ‘iCloud backup could not be completed’: Why does the error exist?
Apple’s iCloud is a great way to store things in the ‘Mystic’ cloud. We’re not talking about Pokemon Go, but rather the feature that’s included by Apple in its iPhone, iPad and iPod Touch devices. However, sometimes you can get certain errors, such as the ‘the last backup could not be completed’.
The issue is a little vague through the Apple community, but it can be created from a whole host of different issues. This can be from the limited amount of bandwidth, network issues or even changed credentials on the account – where we would seek to reset your password and security options.
No matter the cause, the issue is present on all iOS devices which have iCloud enabled and more specifically automatic iCloud backups.
How to fix ‘iCloud backup could not be completed’: Reboot your iOS device
This step is very basic, but is something that most of us often forget. The saying ‘have you tried turning it off and on again?’ couldn’t be any more frustrating for those of us that use our iOS devices on a daily basis. However, a simple reboot can often fix errors.
In our case, an iOS reboot can fix your iCloud error(s). To reboot, simply hold the power button on your device and home button simultaneously, until your iOS device reboots. It’s not necessary for you to force a reboot, as you can simply switch it off and on again through the normal method of sliding to power off, but this method is slightly faster.
Read next: How to back up iPhone or iPad.
How to fix ‘iCloud backup could not be completed’: Make sure your device is up-to-date
If rebooting didn’t help, you can always check to see if your device is up-to-date. There’s no guarantee that a software update will solve your issues, but sometimes there are bugs that go unpatched until a later software version.
We recommend checking for a software update through Settings > General > Software Update.
If there’s an update available, make sure your iOS device is charged and update your device to the latest iOS that’s available for your device.
How to fix ‘iCloud backup could not be completed’: Sign out of iCloud
Just like the step above, sometimes restarting help to solve the problem. In this case, signing out can help reset the backup phase and fix the error.
To do this, navigate to Settings > iCloud and then scroll to the bottom to find the Sign Out option. Tap on it and Sign Out.
Once you’ve signed out, you can Sign In again to setup iCloud on your iOS device.
Read next: How to use iCloud Drive for Mac, iPhone & iPad.
How to fix ‘iCloud backup could not be completed’: Delete old backups
Due to iCloud making multiple backups on the device you’re using and others which are also linked to your iCloud account, there can sometimes be certain errors that crop up due to the number of different devices linked.
Deleting an old backup and forcing your iOS device to make a new one can solve the ‘iCloud backup could not be completed’ error.
To do this, navigate to Settings > iCloud > Storage and click on your device’s name under the Backups section.
You’ll now be able to delete the backup, where the option will turn off and delete all the backups present on the device.
After you’ve done this step, you can always switch on the iCloud backup through your general iCloud settings menu.
How to fix ‘iCloud backup could not be completed’: Reset Network Settings
If all else fails, you can try resetting your network settings on your iOS device. Unfortunately this will reset all network settings back to default settings. This includes Wi-Fi connections and so forth.
This will also reset your iCloud settings, meaning you will hopefully fix the ‘iCloud backup could not be completed’ error.
To find the option navigate to Settings > General > Reset and tap on Reset Network Settings.
Read next: How to back up your Apple photo library.